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Karen appears once in Eclipse, during an argument with her son Mike at the Olympic Outfitters store which Bella witnesses. Mike and Tyler Crowley plan on going to Seattle after graduation, but Karen refuses to let her son go due to the high number of homicides in the city, caused by Victoria's newborn army.
Karen is described as being a beautiful woman with highlighted blond hair and manicured nails, and it is likely that Mike inherited his hair color from her. During the work day, she is said to wear high heels while the other employees wear boots.